1. Create an Individual Free account
Create a free account.
Sign up with email used to communicate with Pinpoint. We have no access to your password.
2. Install Box Drive
Use Box Drive to simplify your upload. The web upload isn’t reliable and you’ll waste time. A few minutes setting up Box Drive will help avoid problems.
a. Download Box Drive
b. Launch Box Drive app on your computer. Enter your email address and password
c. A “Box Drive” virtual folder will be installed in your Documents folder on your computer
On Mac you may need to be logged in as Administrator
If you encounter issues, call Michael Marmur toll free on 1-877-245-3859 ext. 2. or text/call 416-402-6066. A few minutes will quickly resolve issues. We value your time and don’t want to waste it.
3. Upload Files
a. Find the Box Drive folder on your computer. (Look for the folder Your Name – Pinpoint – Your City) Don’t create this folder, Pinpoint owns this folder and Pinpoint must create it.
b. Copy your project folder with your RAW, TIFF, DNG files inside the Pinpoint folder, which is inside the Box Drive folder. Your files will upload automatically.
c. Turn off the Sleep function on your computer. If your computer does halt, the upload will resume automatically.
Common Questions
Why are my files gone from my Pinpoint folder?
After we retrieves your files, we will remove them, so don’t worry if your folder is empty.
Is there a limit to how much I can upload to Box?
As long as you upload inside the Pinpoint folder, there is no size limit. If you get a warning that says you are out of space, it is because you uploaded outside of the Pinpoint folder.
Tips for a faster and easier upload
Wired connection to your router or modem is best.
Keep files on your computer, not on an external device such as a card reader, mobile hard drive or camera. Upload overnight.
Delete any files which should not go to the client. Please do not rename files.
If there is a bad shot of a person (and there is only one image), leave it in. A big time waster is when a client says, “I know you took that shot, where is it?”
Box Sync and Apple Silicon devices are not supported Box Drive now has native Apple Silicon support. If you are using Apple Silicon and Box Sync, you need to migrate to Box Drive by following these step-by-step instructions. Please note, Box Sync is not supported on Apple Silicon devices, and users may experience service disruption with continued use of Box Sync and Apple Silicon devices.
Mobile version
Download the Box app on your smart phone. You can monitor files being uploaded.