Uploading to box.com
We make it easy to send files. Please follow instructions. If you encounter issues, don’t spend time trying to figure it out. Call Michael Marmur toll free on 1-877-245-3859 ext. 2. or text/call 416-402-6066. A few minutes on the phone will resolve any issues. We appreciate having you work with us, we don’t want to waste your time.
Sign up for an Individual Free account
Do not sign up for a paid account.
Use this link to create a free account https://www.box.com/pricing/individual.
Use the email address used to communicate with Pinpoint. Set your password, include your first and last name. You can retrieve your password from box.com. Pinpoint has no access to your account.
Install Box Drive
a. Download Box Drive
b. Launch app, enter your email address and password
c. A “Box Drive” folder will be installed in your documents folder on your computer
d. If you are a mac user you may need to be logged in on your mac as an Administrator
Upload your files
Find the Box Drive folder on your computer. Copy your project folder with all your raw or jpeg files inside the Pinpoint folder which is inside the Box Drive folder. That’s it! your files will automatically upload.
If possible, connect your computer to the internet via a wired connection. It is OK to use wifi, it may be slower
Common questions
Why are my files gone from my Pinpoint folder?
Some time after Pinpoint has retrieved your files, the files will be removed from your folder, so don’t worry if your folder is empty. Do not delete the main Pinpoint folder as you will use it for the next assignment.
Is there a limit to how much I can upload to Box?
Your free account has a limit but there is no size limit to your Pinpoint folder. Pinpoint has an Enterprise account which has unlimited capacity.
Tips for a faster and easier upload
Try to plug your computer into your router or modem. If you must use wireless, keep computer close to the wireless internet source.
Keep files on your computer, not on an external device such as a card reader, mobile hard drive or camera. This is a must. Do the upload overnight.
Delete any files which should not go to the client. Please do not rename files.
If there is a bad shot of a person (and there is only one image), leave it in. A big time waster is when a client says, “I know you took that shot, where is it?”
Mobile version
Download the Box app on your smart phone. You can monitor files being uploaded.