Our founder Michael Marmur has a life-long interest in photography. He paid his way through university by taking photos of events. Later as a management consultant and executive recruiter, he continued taking photos for family and friends.
Photography became his business in 2003. To meet demand for his photo services Michael contracted with other photographers and built Pinpoint’s initial on-line business processes and systems.
Scalability and Growth
Pinpoint is ideally suited for high-volume clients – we were built to be scalable from day one. For over a decade, we have been focusing on offering multi-location photography services for national businesses.
As a supplier of national photography needs, we are constantly improving our business processes and methods for recruiting photographers for new sites, as well as adding to the resources we already have – particularly for clients who are expanding geographically.
Our Business Processes
We have been perfecting the business of working online for over ten years, developing ways of ensuring consistent quality across a range of sites and situations. We believe we have the best national photography procurement processes in North America.
Pinpoint has robust, scalable, back-end systems. All business processes are electronic, providing consistency, trackability and efficiency. These structured, automated processes enable us to handle multiple large projects simultaneously:
- Single point of contact
- Central booking
- Project tracking for communicating with photographers and clients.
We provide detailed confirmations for each assignment. So you can ensure that we are meeting your requirements – without phone calls or other intrusions. Our goal is peace of mind with no surprises.
Pinpoint maintains its own network of hand-selected photographers across the United States and Canada. We are continually recruiting photographers to build this network to support client needs.
Our goal is to establish lasting relationships with our independent photographers. While they work with Pinpoint on a contract basis, many have been with us for 5 years or more.
Delivery of Image Files
Pinpoint provides high quality, high resolution digital photography in any format or file size required. We can provide camera raw files as well as high resolution and low resolution JPEGs. We maintain an online photo library organized by location and archive all client photos.
The majority of Pinpoint photographers have worked with us for years. They make it their business to understand our client’s requirements and take direction from our account managers. They are dedicated to their craft.
As in any business, problems occur occasionally. We (the photographer, the account manager, the photo editor) try to be the ones who identify the problem. If our client raises a concern, we listen, investigate and propose a friendly solution. We move quickly to take remedial steps, including additional Photoshop manipulation if needed. If the problem reveals an ongoing issue, we improve our systems.